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Amazon beats Apple: Customers now have a clear advantage when buying

In the run-up to Christmas, retailers become more accommodating and often extend the normal right of return. This also applies to Apple and Amazon, although there is a clear difference that customers should know better.

Christmas 2021: Apple extends the return period with immediate effect

Anyone who buys directly from Apple currently benefits from the extended right of return for the current Christmas season 2021. Specifically: If goods are bought in the Apple Online Store and Shipped between November 1st, 2021 and December 25th, 2021, then these items such as iPhone, iPad and Co. returned up to and including January 8, 2022 (Source: Apple).

As standard, Apple only guarantees a right of return within 14 calendar days of receipt of the order, this will be visibly expanded with immediate effect. The reason is clear: if the Christmas present does not suit your loved ones, they can easily exchange the present or, in specific cases, return it. One Merchant goodwill, because he is not obliged to such an extended right of return. But is Apple really that generous in this country?

You can get the new iPhone 13 from Apple, but also from Amazon. In the video the manufacturer shows the new features:

Amazon customers have even more time to think about it

The fact is: Apple customers from Italy and Spain, for example, have even more time to think about it and can wait until January 20th to return them. But customers are even better off at Amazon.

The world’s largest online retailer is now also offering an extension of the right of return and is even more accommodating in the process. Here, too, the promotion will apply from November 1, 2021, but will continue. In detail:

Promotion period from November 1st, 2021 until December 31, 2021.
Return option up to and including January 31, 2022.

Customers therefore have a clear advantage when ordering via Amazon, they can use the whole of January to make a decision. Worth mentioning: Even in “normal” times, the online giant is more accommodating and grants a return period of 30 days. As always, “critical” products such as hygiene articles, underwear, etc. are excluded.

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